PRIVACY POLICY

Personal data policy
Designed: 3 February 2022


1. In general

This personal data policy applies to Locsshop.eu:

When you visit Locsshop.eu, we process personal information about you as described below. In this connection, we act as data controller, and you can direct inquiries regarding the processing of your personal data to us as described in this personal data policy or by sending an email to: info@Locsshop.eu
We only collect and use your personal information as described in the Danish data protection legislation and the EU Data Protection Regulation (GDPR).
When we use terms such as "personal data", "processing", "data controller" and "data processor", the terms have the meaning described in the data protection legislation.


2. What information do we collect about you, why do we do it and for what purpose?

When you buy items in our webshop, we process the personal information that you provide to us, such as your name, your contact information (including address, e-mail address and telephone number) as well as your credit card information. We collect and process this information in order to deliver goods to you, accept payment, process returns, complaints and exchanges and to manage your account on our website if you have created one.

In addition, we use your personal information to contact you about when a sold-out item is back in stock, to process your assessment of the buying experience, to inform you that you have won one of our competitions in which you have participated (if this is case), or to contact you if there should be any problems regarding the delivery of your order or other problems arising around your order.
We analyze your data for the purpose of improving our product range and to improve our products and services.

Your information is processed because it is necessary to complete a purchase, and partly because it is necessary for us to communicate with you in an efficient manner and to provide a really good customer service to you as a customer.

You can always contact us if you have questions regarding personal data and personal information and you can ask us to stop the processing of your personal information and data.

Traffic data when you visit our website, analysis and cookies:
We collect and analyze information about use, traffic and activity on our website. It involves your IP address, browser type, operating system, interaction with advertisements as well as visited pages. We do this by using cookies, and we can use cookies to provide personal recommendations about products we sell. By using our website, you accept our use of cookies, which we have stated in our cookie policy. This involves the processing of your personal data, for which you have given consent and which you can always ask us to call back. You can read more about the use of cookies and how to revoke your consent. You can read more about how to change your cookie settings in our cookie policy.

When we apply direct marketing to which you have given your consent:
If you have given your consent, we may use your address, e-mail address and / or telephone number to send you newsletters and marketing material, specially designed for you. This way, we can target our offerings to you and make use of information we already have about you. This includes information about your previous purchases and your personal information such as gender, date of birth and address. You always withdraw your consent and object to this by writing an email to info@Locsshop.eu or by unsubscribing from the newsletter you receive from us.


3. Your information will be shared

We may share your information with our partners. For example, our freight forwarders, who deliver your purchased goods to your home. Our website provider. Providers of analysis and marketing services. Auditing firms. Payment service providers or individual stores where you can pick up your shipments.

We do not share your personal information with third parties unless required by law or if you have given your consent. 


4. Transfer of your information

We store your personal information on servers that are securely located in the EU. We take data protection very seriously and do not transfer your personal data to countries outside the EU. We place great demands on all data processors that are in contact with your personal data information. However, in certain circumstances it may be necessary to transfer your personal data to countries outside the EU. If necessary, we will ensure that the data transfer is subject to the required security measures for such situations.


5. Storage and deletion of your data

We delete your personal data when all purposes for the relevant processing of your personal data have been fulfilled and when deletion is permitted in accordance with applicable law.

We delete e.g. information from your profile when your account is deleted, but keeps information about the person for the account and billing information is kept for five years. Then we can handle any future inquiries and comply with applicable accounting laws. We delete or anonymize information about your purchased items after five years from the time of purchase, unless you have a user on our website where your purchase history is stored.

You can ask us to gain insight into what personal information we have stored about you and ask us to delete, change, have your data transferred or restricted by sending an email to: info@Locsshop.eu


6. Your rights

You have the right to gain insight into the personal information that we store or that we otherwise process about you. You also have the right to have any incorrect personal data changed, and in special circumstances you have the right to restrict our processing of your personal data or request that we delete your personal data. You can always revoke the consent that forms the basis for the processing of your personal data if this makes the processing invalid and does not fulfill the original basis on which the consent was given.

You have the right to object to the processing of your personal data, and according to the EU Data Protection Regulation (GDPR) you can request to receive your personal data normally used format so that the personal data can be easily transferred to you or another data controller chosen by you.

If you want to complain about our processing of your personal data, we encourage you to contact us. Complaints about the processing of personal data, we ask you to send to info@Locsshop.eu. You are also entitled under the law to lodge a complaint with the Danish Data Protection Agency.


7. Updates and changes

We update the personal data policy regularly. When we change the Privacy Policy, we will indicate the date of the update at the top of this Privacy Policy. If significant changes are made to this Privacy Policy or if we change the use of your personal information, we will visibly notify you of those changes or send you direct notice of the changes.


8. Inquiry about personal information and contact information

If you wish to have personal information we have stored about you deleted, changed, transferred, restricted or sent to you, you can contact us at the address below.

If you have any questions about this personal data policy, you can contact us here: info@Locsshop.eu


Cookies

We use cookies to personalize our content and ads, to show you social media features and to analyze our traffic. We also share information about your use of our website with our social media partners, advertising partners and analytics partners. Our partners may combine this data with other information that you have provided to them or that they have collected from your use of their services. You agree to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient. 

The law states that we may store cookies on your device if they are strictly necessary to ensure the delivery of the service you have expressly requested to use. For all other types of cookies, we must obtain your consent. 

This website uses different types of cookies. Some cookies are set by third party services displayed on our pages.

You can change or withdraw your consent from the Cookie Declaration on our website at any time.

Required Cookies

Necessary cookies help make a website usable by enabling basic features such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies

Preference cookies allow a website to remember information that changes the way the website looks or behaves. Eg. your preferred language, or the region you are in.

Statistical cookies

Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to show ads that are relevant and engaging to the individual user, and thus more valuable to publishers and third-party advertisers.

Cookies Account

If you have an account and you log in to this website, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also create more cookies to store your login information and your screen displays choices. Log on to cookies, lasts for two days, and the screen options for cookies last for a year. If you select "Remember me", your login will continue for two weeks. If you log out of your account, login cookies will be removed.